Quality. Not just a 'word'.
The HYBX way of ensuring quality consists of six parts:
A) To keep an administrative system that can ensure that quality is kept
B) To use raw materials of high quality and tested prior to use
C) To have manufacturing specifications and a system that ensures that they are adhered to
D) To have manufacturing equipment and personnel that are of high standard
E) To have an inspection of manufactured goods
F) To dispatch material in a good condition in time with the appropriate shipping method